Communication: Your Key to Success (St Training Solutions Success Skills Series)

Author(s): Shirley Taylor, Alison Lester

Year: 2009

Advancement in telecommunications has drastically changed the way that people communicate, particularly in a professional capacity. The onslaught of e-mail, text and even instant messaging has given people other means with which to communicate with one another, but in doing, the art of personal, verbal and face-to-face communication is being lost, resulting in miscommunication and broken personal and professional relationships.